ACCIDENTAL PROTECTION
We are transparent about our accidental protection plan
Our aim is to be as transparent as possible, providing you with all the necessary information to make an informed decision about your protection plan needs.
All products are covered by a 1-year manufacturer warranty. However, for those seeking extended insurance, there’s an option to upgrade to a 5-year protection plan, available both in-store and online.
Premium 1 Plan
5 Year Protection Plan Plus
Accidental Coverage
While we would like to cover all types of damage, it’s important to note that certain blemishes and breakage, fall outside the scope of our accidental protection plan.
Take a look at our comprehensive chart which explains what accidental stains are covered and what are not. This distinction helps ensure that you have a clear understanding of our plan’s limitations.
| Covers these types of accidental stains and damages | Fabric | Leather | Wood/Hard Surface |
|---|---|---|---|
| Food or Beverage Stains | ✔ | ✔ | ✔ |
| Human or Pet, Bodily Fluid Stains | ✔ | ✔ | |
| Grass or Grease Stains | ✔ | ✔ | |
| Ballpoint Pen Ink, Crayon, Shoe Polish or Cosmetic Stains | ✔ | ✔ | |
| Nail Polish Stains | ✔ | ✔ | ✔ |
| Accidental Rips or Cuts | ✔ | ✔ | |
| Checking, Cracking, Bubbling or Peeling of Finish From a Single Accident | ✔ | ||
| Liquid Rings, Gouges or Heat Marks | ✔ | ||
| Breakage of the Wood Frame or Other Hard Surface From a Single Accident | ✔ | ||
| Chip, Scratch or Breakage of Glass or Mirrors, Loss of Silvering on Mirrors | ✔ | ||
| Frames, Springs and Mechanisms, Covered after the Manufacturer's Warranty Expires | ✔ | ✔ |
